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A Short-list of our Customized Offerings

  • Basic Training for Trainers – This fast-moving, interactive course delivers a framework for training potential instructors or subject matter experts equipping them with the basic skills needed to train others in their organizations.

  • Change Happens – Strategies for understanding and managing change.  In this course, participants will be able to:

    • Define change § Assess your resistance to change § Articulate how change makes you feel § Describe elements of a successful change initiative § Explain why change initiatives fail § Identify strategies for overcoming resistance § Describe 10 Tips for dealing with change

  • Communications Skills – We cover everything from understanding the basics of communications to active listening, communicating with confidence, presentation skills, and much more.  Let our experts design a workshop to meet your needs.

  • Client Service Skills – are developable and measurable.  Learn the 16 critical client service skills everyone needs to succeed in the workplace.

  • Dealing with Difficult People; Strategies, Tips, and Techniques for Fighting Frustration in the Workplace  - In this workshop you will learn to understand the difficult people in your life; explore techniques for communicating with difficult people; become less of a target for difficult people; how to bring out the best in even the most difficult people.

  • Foundations of Management – Let us build a management curriculum for your team with topics that include:  Leading and Developing Teams; Performance Management; Budgeting; Giving and Receiving Feedback; Interviewing Skills; Managing People; Managing the Business, and more.

  • Grammar Basics for Effective Writing – Have you misplaced a modifier lately?  The fact is, grammar matters.  Brush up on your grammar and effective business writing skills, including: day-to-day communications, emails, presentations and more.

  • Interviewing Skills – How to Interview and Hire Well In this hands-on workshop you will quickly learn how to conduct interviews that are effective, ethical, legal, and lead to better hiring choices. 

  • Personal Branding – The art of defining who you are, what you do, and how you do it.

  • The Road to Resilience - 7 Essential Skills for Overcoming Life's Inevitable Obstacles​.

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