A Short-list of our Customized Offerings
Basic Training for Trainers – This fast-moving, interactive course delivers a framework for training potential instructors or subject matter experts equipping them with the basic skills needed to train others in their organizations.
Change Happens – Strategies for understanding and managing change. In this course, participants will be able to:
Define change § Assess your resistance to change § Articulate how change makes you feel § Describe elements of a successful change initiative § Explain why change initiatives fail § Identify strategies for overcoming resistance § Describe 10 Tips for dealing with change
Communications Skills – We cover everything from understanding the basics of communications to active listening, communicating with confidence, presentation skills, and much more. Let our experts design a workshop to meet your needs.
Client Service Skills – are developable and measurable. Learn the 16 critical client service skills everyone needs to succeed in the workplace.
Dealing with Difficult People; Strategies, Tips, and Techniques for Fighting Frustration in the Workplace - In this workshop you will learn to understand the difficult people in your life; explore techniques for communicating with difficult people; become less of a target for difficult people; how to bring out the best in even the most difficult people.
Foundations of Management – Let us build a management curriculum for your team with topics that include: Leading and Developing Teams; Performance Management; Budgeting; Giving and Receiving Feedback; Interviewing Skills; Managing People; Managing the Business, and more.
Grammar Basics for Effective Writing – Have you misplaced a modifier lately? The fact is, grammar matters. Brush up on your grammar and effective business writing skills, including: day-to-day communications, emails, presentations and more.
Interviewing Skills – How to Interview and Hire Well. In this hands-on workshop you will quickly learn how to conduct interviews that are effective, ethical, legal, and lead to better hiring choices.
Personal Branding – The art of defining who you are, what you do, and how you do it.
The Road to Resilience - 7 Essential Skills for Overcoming Life's Inevitable Obstacles.